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FAQ

Frequently asked questions

Find the answers to the most asked questions here.

Tickets

What’s the difference between regular tickets (skyboxes) and VIP-tickets?

The regular tickets are skyboxes, which you can buy for 4 persons, 6 persons or 10 persons. It’s possible to buy a skybox for each session.

The VIP-tickets are individual tickets on the ground floor, which is fully corona-proof. When you buy one of these tickets, food and beverage will be included. where food & beverage are included and are fully corona proof. To give as many people as possible the opportunity to be present at King of the Court, it’s allowed to order a maximum of 3 tickets per person. Tickets are available from € 80 per person per session.

With whom can I visit the event?

Within the skybox there is not enough space to keep 1.5m distance from each other. If you come with different households, we will place COVID-19 protection material to maintain the COVID-19 measures. Each person is responsible for observing the rules and the organization will monitor strictly.

What are the ticket/skybox prices?

Tickets will be sold in different categories. You pay for an entire skybox based on the maximum capacity, which is in line with prices between of EUR 20, - and EUR 40, - per person. [FD1] You can attend with less people, but you will pay the amount of the total skybox. Take a look at the prices per session here.

Do the tickets give whole day access?

No, you buy tickets for one particular session, which consists of one men’s match, one women’s match and a performance of an artist. All sessions have a specific start and ending time, with doors opening 45 minutes prior to the start. The exact times will be shown on your ticket. It is allowed to buy a skybox for each session.

Do you provide special tickets for children?

Children until the age of three, will get free access and don’t need a ticket. From the age of four, you will have to pay the normal ticket prices. Due to COVID-19 we have limited space in the stadium, which means we have to register the names of all visitors, starting from the age of four.

I have walking difficulties/I’m in a wheelchair, can I visit the event?

On the ground floor we have availability for 2 wheelchair visitors (+ companion) during each session. These tickets are available in the ticket shop. Besides, we would like to receive your registration also through tickets@sportworx.nl. The skyboxes are only accessible by using the stairs, unfortunately there is no elevator.

What is the process of ordering?

One person has to create an account and he/she will be responsible for buying the skyboxes. He/she will subsequently receive a confirmation email. Due to COVID-19, the person of contact has to personalize each ticket for the visitors in the skybox. The person of contact will eventually receive an email including the link to this registration and an additional explanation. Only after this registration, the person of contact will receive all tickets of his/her skybox! To personalize each ticket, the following information of each person will be needed:

- E-mail address

- Telephone number

- Date of birth

- Place of birth

Why do I have to personalize each ticket in my skybox?

Due to the COVID-19 guidelines, we (as organization) have to be directly capable to provide the municipality and the health service with information of all the people who attended our event.

Therefore, we have to know the name of each visitor to, if necessary, get into contact with them.

What is the deadline of personalizing the tickets?

The deadline for personalizing all tickets in your skybox is Thursday the 3rd of September, 12PM. After receiving the registration link, it’s possible to switch names on the tickets in the meantime. Before the 5th of September you will receive all tickets in your mailbox. Due to COVID-19, it’s not possible to change a name on the ticket after the deadline!! So, think carefully with who you are coming to the event before the registration deadline of September the 3rd.

Will I directly receive my tickets after personalization?

No, you will receive your tickets before Saturday the 5th of September.

I have bought tickets, but did not (yet) receive them. What should I do?

Be aware that after payment, you first only receive a confirmation e-mail. Later on, you will receive an e-mail which will guide you towards personalizing your tickets. You will receive the actual tickets after the personalization.

Did you still not receive your tickets on the last day prior to the event? Check your spam box, sometimes a confirmation email will end up over there. Didn’t find an email? Please contact us through tickets@sportworx.nl, we will check it for you.

To make sure you will receive your tickets as soon as possible, please follow these steps:

☞ Search for the transaction in your banking environment

☞ Take a screenshot or copy the transaction details.

By using these details, the support department can find your order and help you from there.

☞ Get into contact with us through tickets@sportworx.nl and don’t forget to attach the transaction information.

Is it possible to use my mobile phone for ticket scanning?

For sure, yes! You do not have to print your ticket. You can download the ticket on your mobile phone and we can scan it from there.

Is it possible to swap my tickets?

After receiving your tickets, it is not possible to swap your tickets. It is also not possible to receive a financial compensation due to changing prices. So think carefully with whom you are coming to the event before the registration deadline on eptember the 3rd.

Can I cancel the reservation of my skybox?

It is not possible to cancel the reservation of your skybox and to get a refund after purchase. It is also not allowed to sell your tickets to others.

Will I get a refund if the events get cancelled due to COVID-19?

The costs of the entrance fee will be reimbursed only in the following cases:

• In the event of a new Covid-19 outbreak, which prohibits the organization of events.

• In the event of a new Covid-19 outbreak, which prohibits a ticket buyer to travel to Utrecht due to closing boarders.

Please send an email to tickets@sportworx.nl regarding this subject.

Which payment methods can I use to buy tickets?

The following payment methods are available online.

• iDEAL (ING, Rabobank, SNS bank, Friesland bank, ASN bank, Triodos bank, Van Lanschot bankers and the ABN-AMRO bank). For more information about this payment method, see www.ideal.nl or the website of your own bank.

• Mastercard

• Visa

• Bancontact

• Sofort

Event

What is the reason behind the use of skyboxes?

King of the Court is the first event organized after COVID-19. However, the COVID-19 virus hasn’t disappeared yet, so taking place together on event stands it’s not doable. By using skyboxes, it is possible to keep the distance between ‘strangers’. Within the skybox, you only attend together with your household or social environment.

How is the 1.5m guaranteed in the skybox?

We apply the general terrace rules based on the Dutch government. There are place screens present if necessary, in the skyboxes to guarantee the distance. We also advice to bring your own face masks with you.

Is it allowed to bring your own food and drinks?

It’s not allowed to bring your own food and drinks. It’s possible to order food and drinks in advance and also on location by means of an application.

Am I allowed to leave my skybox during a session?

Due to COVID-19, we strive for as little as possible movement within the stadium. Therefore, leaving your skybox during a session is only allowed for use of the toilet.

Is it possible to ask for an athlete’s signature?

Due to COVID-19 contact between athletes and the crowd is not allowed.

How can I receive additional information regarding the event?

Prior to the event we will inform all visitors several times through email. Keep an eye on www.kingofthecourt.com to receive the most up to date information.

What is King of the Court?

King of the Court is a new format in beach volleyball created by Sportworx in cooperation with the FIVB. Find a full explanation of King of the Court here.

How do you organize King of the Court in a safe way with COVID-19?

To make sure everyone can attend the event in a safe way we created a special stadium. All the spectators have their own skybox of 2-10 persons, the stadium has a capacity of maximum 425 spectators. The skyboxes allow you to keep distance from other spectators. Within in your skybox food & drinks will be served so during your stay you don’t have to leave your skybox. Besides the skyboxes we will take extra hygiene precautions and we will make sure everyone can keep a distance of 1,5 meter outside of the skyboxes.

Do you have a COVID-19 protocol?

Besides the stadium design we are working together with the FIVB, National Olympic Committee and the Dutch government on COVID-19 protocol for the event. This protocol will contain things such as health check for al spectators, hygiene precautions etc. All spectators will receive this protocol before the event.

Which players will attend King of the Court?

King of the Court is an invitation tournament with the 20 best male and female teams of the world. You can find an overview of the confirmed teams here.

What is the schedule of the event?

The event is divided in to 10 sessions. All sessions contain one men’s and one women’s match and a performance of an artist. You can find the full timetable and match plan here.

What is the capacity of the stadium?

There are skyboxes available for 2-3, 4-6 and 7-10 persons. The stadium has a total capacity of 425 spectators. This is 15% of the regular capacity so make sure to register for tickets here.

Are there seats available in the skyboxes?

There will be chairs available in all skyboxes.

Will there be a livestream?

Yes there will be a full livestream of the event. Follow King of the Court on social media to stay up to date.

Which artist will perform?

We are working on the line-up at the moment. Artist will be announced as soon as possible.

What is the Mission of King of the Court?

The mission of King of the Court is to become a new Olympic beach volleyball discipline.

Is there Merchandise available of King of the Court?

You can already buy the first Merchandise items of King of the Court here. Soon there will be more items available!